Privacy Policy

Teddy Bear Moving ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website, https://www.teddybearmoving.com ("Website"), or interact with us in any other manner.

Information We Collect

We may collect the following types of information from you:

• Personal Identifiable Information: When you contact us through our Website, phone, or email, we may collect personal information that you provide, including your full name, phone number, email address, and mailing address.
• Automatically Collected Information: When you visit our Website, we may automatically collect certain information about your device and usage, including IP address, browser type, operating system, referring URLs, and pages viewed.

Website Activity and Campaign Information

We count page categories viewed, form steps reached, accepted requests, and clicks on call and text links to understand how our website is used. These activity reports contain daily totals, not names, phone numbers, email addresses, moving addresses, URL queries, or advertising click IDs. A short-lived random cookie helps limit repeated requests. Random event receipts used to prevent duplicate counts expire after 24 hours, and aggregate counts are retained for 90 days. Expired records are removed when activity is recorded or a report is opened. Security rate limits use a hashed network address separately from activity counts.

Separately, we may remember the first and latest campaign associated with your visit in your browser for up to 30 days. This can include campaign labels, advertising click IDs, and the landing-page path. When you submit a request, that campaign information is included with your lead in our customer-management system and notification email so we can understand which campaigns bring inquiries. It is not included in the anonymous activity reports. Clearing your browser's site data removes the campaign information stored there.

How We Use Your Information

We use the information we collect for the following purposes:

• To Communicate with You: We use your contact information to respond to your inquiries, provide moving services, send administrative information, and keep you informed about your move or our services.
• Marketing and Promotional Communications: With your consent, we may use your information to send you updates, newsletters, or marketing communications via email, phone, or text message. You can opt out of receiving these communications at any time by following the instructions provided in the communication or contacting us directly.
• Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal obligations, including responding to subpoenas, court orders, or legal requests.

Consent to Receive Text Messages

You are not required to consent to receiving text messages from Teddy Bear Moving. By providing your phone number and opting in, you consent to receive text messages from Teddy Bear Moving regarding your inquiry, our services, or related matters. Message and data rates may apply. You can opt out of receiving text messages at any time by replying "STOP" to any text message you receive from us. Please note that opting out may limit our ability to communicate with you regarding your move or services.

Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We do not sell, rent, release, or transfer your SMS consent or phone number to any third party for any third party marketing purposes. We may share your information in the following circumstances:

• Service Providers: We may share your information with our service providers who perform services on our behalf, such as marketing, customer services, or technical support. These service providers are contractually obligated to protect your information and use it only for services they provide.
• Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect our rights, property, or the safety of our users or others.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

• Opting Out: You may opt out of receiving marketing communications from us by following the instructions in those communications or contacting us directly. If you opt out, we may still send you non-promotional communications related to your moving services or our ongoing business relationship.
• Access and Update Information: You have the right to access, update, or correct your personal information. To do so, please contact us using the information provided below.

Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: